User Documentation · Chapter 1
Introduction
What Mockingjay Network is, who this guide is for, and the key concepts used throughout.
Welcome to Mockingjay Network
Mockingjay Network is an agentic AI platform that lets you run the work of your business through teams of AI agents. Instead of configuring software screen by screen, you describe what you want done in plain language, and Mockingjay builds the agents that do it, organises them into teams, and connects them to your documents, tools and business applications. The platform is designed to grow with you: you can start with a single agent that answers emails and, over time, move entire business processes such as loan processing, marketing campaigns or customer support onto coordinated agent fleets.
At the centre of the application is Mockingbird, the built-in orchestrator agent. Mockingbird is the first thing you see when you open Mockingjay, and it is the easiest way to get anything done. You can ask it to find an existing agent, to create a new one, or to plan a full fleet of agents for a complex process. When a fleet is running, Mockingbird also acts as its coordinator, deciding which agent handles each step and passing work between them.
Mockingjay also includes integrated agent hosting and a native gateway to the Global Agentic Neural Network (GAN). Your agents run on nodes that you control, starting with your own computer, and through the GAN they can reach the wider commercial agent market. In short, Mockingjay is one platform for running your business and for connecting it to the world.
Who this guide is for
This guide is written for everyone who uses the Mockingjay desktop application, from first-time users installing it for the first time to team members who build and manage agent fleets every day. No programming knowledge is needed.
The guide describes version v2.1.73 of the desktop application. You can confirm your version at any time in the bottom-right corner of the application window. If you are using a different version, some labels and layouts may differ slightly from what is described here.
How this guide is organised
The guide is arranged in the order a new user typically needs it. If you are setting up Mockingjay for the first time, read the chapters in order. If you are already up and running, use the table of contents to go straight to the topic you need.
Begin with Mockingjay Installation – Prerequisites, which explains what your computer needs before you install and what to prepare in advance. The Quick Start Guide then takes you from download to your first working agent, followed by chapters on the installation steps for each operating system and on signing in and verifying that everything works.
Once the application is installed, Mockingjay Functionalities introduces the Mockingjay window and explains every part of it. It explains how to create agents, how to give them access to your documents and tools, how to combine them into fleets, and how to start quickly from ready-made agent templates.
Finally, Troubleshooting and the chapters that follow it help you diagnose and fix problems, from installation errors to agents that are not behaving as expected, and explain how to contact support.
Key concepts
A few terms appear throughout this guide, and it helps to understand them before you begin.
An agent is an AI worker with one clearly defined job. Each agent has instructions that describe how it should behave, and it has access to the specific documents, tools and data it needs to do that job. An agent might triage support emails, read invoices, or analyse sales figures.
A fleet is a team of agents that work together on a single business process. Each agent in a fleet handles one stage of the process, and an orchestrator plans the work and passes it from one agent to the next. In Mockingjay, the orchestrator is Mockingbird.
A node is a machine that hosts and runs agents. Your own computer is your first node and appears in the application as This device. A project is a workspace that groups related agents, fleets, apps and data together; Mockingjay creates a project called Default for you when you first sign in.
An agent template is a pre-built agent that you can copy and adapt, while an app is a complete business system, with its own records, screens and automations, that both people and agents can work in.
Agents connect to the outside world through several kinds of connections. RAG Files are documents you upload so that agents can answer questions from your own content. MCP servers, which use the Model Context Protocol, give agents access to external tools and data sources. Channels are the places where agents send and receive messages, such as email or chat.
Conventions used in this guide
Text in bold refers to a button, tab, label or menu item exactly as it appears on screen. Text in code style refers to an agent ID, a command, or a value that you type. When the guide says to open ☰ → Templates, it means you should click the menu icon (☰) in the sidebar and then click Templates in the menu that appears.
Guide version 2.1.73 · October 2026. Still stuck? Write to service@soika.ai or use the contact form.